NetCloud supplies hardware, installation, and monitoring of the company’s network at a fixed price – with all costs included.
This ensures the company against budget overruns. You can stay focused on the business. No matter if you are a small or a large organisation, you will always have a professional network service for all your users.
NetCloud supplies a total package that ensures all elements in the NetCloud support network have been covered.
Our base price covers the following:
- Free remote support and configuration changes for NetCloud supplied services (8/5/NBD)
- 24/7 monitoring and alarm via mail or SMS
- Capacity reporting and planning
- Yearly review of configuration; recommendations regarding application priority
- Firmware updates in regular weekly service windows
- Handling of hardware errors and replacement (RMA)
- Configuration backup
- Web content filtering
In addition to our base service, we offer especially customer-tailored services (expanded office hours, reports, and functionality).
The purpose of choosing Managed Network as Service from NetCloud could be:
Getting access to the right competence
Frequently, a network is a ”live installation” where demands change constantly Retaining internal competence in all areas relating to network (cable, wireless, security and IT standards) can be a challenge. Especially if you do not have dedicated network people in the organisation.
Avoid setup challenges
As a part of the service, NetCloud is happy to offer roll-out and installation of the network. This applies both to the logistics surrounding physical equipment, location access, contact to internet suppliers and information four your users.
The service is a single-point-of-contact
Regardless of the kind of question, troubleshooting or changes, you only need to contact one support centre!
At NetCloud we have central access to equipment, troubleshooting and forwarding of new equipment for you. You do not have to worry about time usage, warranties or other supplier contacts. We take care of everything through our consolidated point of contact..
Do you want to know more
about the solution?
Contact Brian - he will tell you more about Network as a Service.