In full control over lost PCs
and critical data

How Accura protects sensitive client information, retrieves lost devices across borders, and stays audit-ready—every single day.

“Everyone should invest in a solution like Echo.
There’s really no argument against it.”

— Morten Andersen, Head of IT, Accura

The challange

As one of Denmark’s leading law firms, Accura handles highly sensitive and confidential client data daily. Their legal teams rely on laptops and mobile workstations, which often travel across borders and are exposed to theft, misplacement, or loss.

Accura’s IT department lacked full visibility into the health, status, and location of devices—especially those operating outside the network. Compliance with GDPR and client-imposed security audits demanded tighter control over endpoints, encryption, and data access.

Additionally, lost or stolen laptops created both operational disruptions and potential data breach risks. There was a pressing need for a solution that could ensure control, even without physical access to the device.

 

 

 

The solution

Echo, NetCloud’s hardware-embedded endpoint solution, gave Accura persistent visibility and control over every device—regardless of its location or network status.

Through Echo’s BIOS-level integration, Accura can now:

  • Track and locate devices globally in real-time

  • Freeze or wipe a device remotely as soon as it touches the internet

  • Retrieve critical data before wiping if needed

  • Push custom messages to the screen of lost devices to request their return

  • Enforce encryption (e.g. BitLocker) and monitor compliance

  • Manage hardware and software across the entire lifecycle—from purchase to decommission

Echo’s integration into Accura’s existing ITSM setup ensures that these capabilities work seamlessly with their service workflows.

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The results

Echo has enabled Accura to maintain 100% visibility and control of their device fleet, across borders and outside networks.
The IT team has successfully located and retrieved devices in countries such as Togo,
Iran, Poland, and more—simply by prompting return messages on-screen.

The solution supports GDPR compliance, client security audits, and the firm’s own high internal standards for confidentiality.
Echo has proven critical in securing sensitive client data and enabling quick, decisive responses to potential risks.

Echo is now a core element of Accura’s IT security strategy—supporting both
operational efficiency and the firm's strong reputation in the legal industry.

“With Echo, we’re never in doubt. Even if a laptop is missing,
we know we’re still in control of the data.”

— Morten Andersen, Head of IT, Accura